Kitchener, Ontario
2025 FEO "SYNERGY"
Conference
February 24 - 26, 2025
Lyne Marcil
Lyne Marcil holds a Master’s degree in Industrial-Organizational Psychology with a minor in Measurement and Statistics. She has been providing expertise in Testing and Measurement for over 25 years to a variety of clients.
Over the course of her career, Lyne has been responsible for the management and development of national licensure and certification programs for various professions especially in the tourism sector, working with over 20 different occupations (e.g., front desk agents, event management professionals, food and beverage managers, hotel general managers) as well as in the health field, financial sector and international trade world. Lyne has also led several competency-based management projects, working with organizations such as the Supreme Court, Environment Canada, Ford Motor Company, and Alcan, to develop competency profiles for various positions as well as assessment tools for selection purposes and performance management.
As Director of Psychometric Services with Tourism HR Canada, Lyne was instrumental in the development and implementation of the recently developed Tourism Competency Framework as well as the updates to the National Occupational Standards. She is also responsible for the Emerit Certification Program.